abd8's Privacy Policy
The security of your personal information is our highest priority. This policy clearly describes how abd8 collects, uses and protects your information.
Introduction and Scope
abd8 ("we", "us" or "platform") is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users seriously and are always committed to protecting your personal information.
This privacy policy ("policy") applies to the abd8 website abd8.cam. When you register on our platform, log in or use any of our services, you agree to the terms described in this policy.
This policy is based on data protection principles applicable in Bangladesh and international best practices. If you disagree with any part of it, please refrain from using our services and contact our support team.
Important: abd8 provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors.
What Information We Collect
abd8 collects certain information to operate its services properly and provide you with the best experience. The different types of information are described below:
2.1 Information You Provide Directly
When you register or manage your account, the following information is collected:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Government-issued documents for identity verification (where required)
- Payment information — such as bKash, Nagad, Rocket or Upay account numbers
2.2 Automatically Collected Information
When you use our website, the following information may be collected automatically through technical means:
- IP address and device type
- Browser type and version
- Time of entry and exit from the website
- List of pages visited
- Operating system and network information
- Cookie and session data
2.3 Transaction and Gaming Information
Financial transactions completed on your account, betting history, win and loss records, and bonus usage information are stored in our systems. This information is used to ensure a secure environment and prevent fraud.
How Your Information Is Used
abd8 uses collected information only for lawful and specified purposes. We never use your information for excessive or unrelated purposes.
3.1 Service Operations
- Completing account registration and verification
- Processing deposit and withdrawal transactions
- Applying bonuses and promotions
- Operating betting and gaming services
- Providing customer support
3.2 Security and Compliance
- Preventing account fraud and unauthorized access
- Complying with anti-money laundering (AML) policies
- Verifying age and identity
- Enforcing responsible gaming policies
- Meeting legal obligations
3.3 Service Improvement
- Improving website functionality and user experience
- Informing you about relevant promotions and offers
- Identifying and resolving technical issues
- Monitoring and analyzing service quality
Cookies and Tracking Technologies
Various types of cookies and similar technologies are used on the abd8 website to help make your browsing experience better and more personalized.
4.1 Essential Cookies
These cookies are essential for running the basic functions of the website. They are used to maintain login sessions, ensure security and complete transaction processes. These cookies cannot be disabled, as the platform will not function properly without them.
4.2 Functional Cookies
These cookies remember your preferences and settings, such as language selection or login details, so you do not have to set everything up again on your next visit.
4.3 Analytics Cookies
These cookies collect statistics about website usage. By analyzing the number of visitors, the most popular pages and user behavior, we can improve the quality of our services.
Cookie Control: You can accept or reject cookies by changing your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Sharing Information with Third Parties
abd8 does not sell your personal information or transfer it to any third party for commercial purposes. However, limited information may be shared with trusted partners in certain specific circumstances.
5.1 Service Providers
We use trusted third-party services for payment processing, technical infrastructure and customer support. These partners receive only the information necessary to perform their designated tasks and are required to comply with our privacy policy.
5.2 Legal Obligations
We may provide relevant information to the appropriate authorities to comply with court orders, lawful requests from law enforcement agencies or other legal obligations. In such cases we provide only the information we are legally required to disclose.
5.3 Fraud Prevention
To prevent money laundering, fraud or other unlawful activities, we may share necessary information with industry-standard data verification services.
5.4 Business Changes
In the event of a company merger, acquisition or asset transfer, user information may be transferred to the relevant parties. We will notify you appropriately before any such change.
Data Security Measures
abd8 has implemented internationally recognized technical and organizational measures to ensure the security of your information.
6.1 Technical Safeguards
- SSL Encryption: Our entire website is protected by SSL (Secure Socket Layer) encryption, which keeps data transfers secure.
- Encrypted Storage: Stored sensitive information is protected with strong encryption algorithms.
- Firewall and Intrusion Detection Systems: Active security measures are in place to prevent unauthorized access.
- Regular Security Testing: Our systems are tested through regular security audits.
6.2 Access Control
Access to your information is restricted to authorized abd8 staff who require it for their work. All staff operate under strict confidentiality agreements.
6.3 Response to Data Breaches
In the event of a data breach, we will promptly notify the affected users and take all necessary steps to minimize the damage.
Data Retention Period
abd8 retains your information only for as long as necessary. Different retention policies apply to different types of information:
- Active Account Information: Retained for the full duration that the account remains active.
- Closed Account Information: Retained for a specified period after account closure for legal compliance and fraud prevention.
- Financial Transaction Records: May be retained for an extended period for legal compliance.
- Cookie Data: Retention period varies depending on the type of cookie.
Once the necessary period has ended, we securely delete or anonymise your information.
Your Rights and Controls
We believe every user should have full control over their own information. abd8 grants you the following rights:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If there is any error or incompleteness in the information we hold about you, you may contact our support team to have it corrected.
8.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Right to Stop Marketing Communications
You may request at any time to stop receiving our promotional communications. However, it is not possible to stop sending important account-related messages.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat support or send an email to [email protected]. We will process your request promptly.
Protection of Minors
abd8's services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors.
We verify age at the time of registration and if we have reason to believe a user is a minor, that account will be closed immediately and all related information will be deleted.
If a parent or guardian suspects that their child has created an account on our platform, please contact us immediately at [email protected].
Policy Changes and Updates
abd8 may update this privacy policy from time to time. This policy may be revised due to changes in services, legal requirements or technological improvements.
For significant changes, we will notify you via your registered email address or through a clear notice on the platform. The revised policy will take effect from the date of publication.
Continued use of our platform after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.
Notice: The latest version of this policy is always available at abd8.cam/privacy-policy. Check the "Last Updated" date at the top of the page.
Contact Us
If you have any questions, concerns or feedback about this privacy policy, we are always ready to speak with you.
Live Chat
Get instant help through our 24/7 Bengali live chat support. Our trained team is always ready to answer any questions.
Support Hours: 24 hours, 7 days
Email Contact
Write to us by email for detailed privacy-related requests or formal correspondence.
To learn about our responsible gaming policy, visit the Responsible Gaming page. For the general terms governing our services, read the Terms and Conditions.